Tech Learning develops educational programs that increase the breadth and depth of Spotify employees' technical skill sets. We primarily serve engineers, developers, and data scientists, but our work reaches people throughout the company. We believe that collaborative learning is a path to innovation, and that reducing skill gaps will lead to faster, more holistic problem solving.

Tech Learning's courses are homegrown -- developed by Spotifiers, for Spotifiers. Our content revolves around the Spotify ecosystem and context so that learners can apply their newfound knowledge immediately following a course.

Prior to COVID, all of Tech Learning's courses were delivered live and in-person. When the pandemic hit, we had to pivot quickly to online learning. We rescoped our courses and launched all of our live trainings on Zoom. Tech Learning has thrived on live, hands-on learning, but while our live trainings have been successful, we know that there is a ton of potential in the online learning world. We are eager to explore how we can be more effective in this space.

We have historically avoided recorded trainings because our content is rarely evergreen and is better consumed alongside hands-on labs. But we would like to offer creative, accessible, easy-to-consume, asynchronous courses that are responsive to the ever-changing Spotify ecosystem. What does the overall future of online technical learning look like at Spotify?

Here are a few questions to consider when thinking about what we can offer beyond live trainings:

- How do we meet our tech-specific audience (engineers and data scientists) where they are?

-What are their specific needs around online learning? How do they consume online learning now outside of work and current Tech Learning courses (perhaps learning languages or other cutting-edge technology)?

- What tools should we consider? Author tools? An LMS?

- What formats would be the most effective? Internal podcasts? Videos?

- How can we make online learning collaborative and interactive? How can we add an element of connection to others learning the material if it is self-paced and asynchronous?

- What kinds of topics would lend themselves to a new format like this over live trainings?

Two main factors to keep in mind:

- Our content is constantly changing -- it's rarely evergreen, and we want to avoid having to update static content *too* frequently.
- Our Subject Matter Experts (SMEs) are all Spotify engineers and data scientists who volunteer their time developing course content and teaching Tech Learning courses. Their time is particularly scarce and valuable, and we try to be super empathetic to the amount of time they're putting into developing our courses.

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